Terms of service

Terms of Service – BikeVolt101

By accessing and using the BikeVolt101 website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

BikeVolt101 provides performance parts and accessories for e-bikes and related products. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time.

2. Products & Descriptions

We strive to ensure all product descriptions, specifications, and images are accurate. However, we do not guarantee that all information is error-free, complete, or current.

BikeVolt101 reserves the right to:

  • Modify or discontinue products without notice

  • Adjust pricing at any time

  • Refuse or cancel orders at our discretion

3. Orders & Payments

All orders are subject to acceptance and availability.

Once an order is placed:

  • You will receive a confirmation email

  • Payment must be completed before dispatch

  • We reserve the right to cancel orders suspected of fraud or unauthorised activity

Payments are processed securely through third-party payment providers.

4. Shipping

Shipping times are estimates and may vary depending on location and carrier delays. BikeVolt101 is not responsible for delays caused by courier services, customs, or events beyond our control.

Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

Returns are subject to our 30-Day Returns & Refund Policy.

Custom-made products, including custom Sur-Ron seats and moto seats, are non-returnable unless damaged or faulty upon arrival.

Please refer to our full Returns & Refund Policy for complete details.

6. Product Use & Liability

All products sold by BikeVolt101 are intended for off-road or appropriate use only, where applicable.

By purchasing and installing our products, you acknowledge:

  • Performance modifications may alter manufacturer warranties

  • Improper installation may cause damage or injury

  • You assume responsibility for safe installation and use

BikeVolt101 is not liable for damages, injuries, or losses resulting from improper installation, misuse, or unauthorised modifications.

Professional installation is recommended for certain performance components.

7. Intellectual Property

All content on this website, including logos, text, images, and branding, is the property of BikeVolt101 and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, BikeVolt101 shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms shall be governed in accordance with the laws applicable in your operating region.

10. Contact Information

For any questions regarding these Terms of Service, please contact us through our website support page.