Privacy policy

Privacy Policy – BikeVolt101

At BikeVolt101, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party providers)
Order history
IP address and browsing data

We only collect information necessary to process orders, provide support, and improve our services.

How We Use Your Information

We use your information to:

Process and fulfil orders
Provide shipping and tracking updates
Respond to customer service enquiries
Improve our website and product offerings
Send promotional emails (if you opt-in)

We do not sell, trade, or rent your personal information to third parties.

Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store full payment details on our servers.

Marketing Communications

If you subscribe to our emails or promotions, you may receive updates about new products, offers, and giveaways. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyse traffic, and improve functionality. You can disable cookies in your browser settings if preferred.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us directly.

Changes to This Policy

BikeVolt101 reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

If you have any questions regarding this Privacy Policy, please contact us through our website.